1. Overview

Welcome to Elendae.
By accessing or using our website and services, you agree to the following Terms of Service and Privacy Policy. Please read them carefully before placing an order or submitting any information.

2. Services

Elendae provides professional mixing, mastering, production, and audio engineering services.
All work is delivered digitally. Once the service process has begun, no refunds, cancellations, or chargebacks are permitted.

We reserve the right to refuse service to anyone for any reason at any time.

3. Payments

All payments must be made in full before any work begins.
Prices are listed in USD and may change at any time without notice.
Elendae is not responsible for fees or delays caused by third-party payment processors (e.g., PayPal, Stripe).

4. Revisions & Delivery

Each service includes one complimentary round of revisions to ensure satisfaction.
Additional revisions may be purchased separately. Final files are delivered digitally via email or download link.

5. Refund Policy

Because each project is customized to your unique audio, all sales are final.
Refunds, cancellations, and chargebacks will not be accepted once work has started.

6. Intellectual Property

Upon full payment, you receive full rights to your mixed or mastered audio files.
Elendae retains the right to use short clips or screenshots of work for portfolio, marketing, or social proof purposes unless otherwise requested in writing by the client.

7. Privacy Policy

We respect your privacy. This section explains how your data is collected and used.

Information We Collect

• Name, email address, and payment information when you purchase a service

• Optional details you provide through contact forms or order notes

How We Use Your Information

• To communicate with you regarding your project

• To deliver your services and send updates

• To improve our site and offerings

Data Security

Your personal data is stored securely and never sold, rented, or traded.
We use SSL encryption and trusted payment processors (such as Stripe or PayPal) to handle transactions safely.

Cookies

Our site may use cookies to enhance browsing and track anonymous analytics. You can disable cookies in your browser at any time.

Third-Party Links

Our website may contain links to external sites. Elendae is not responsible for the privacy or content of third-party websites.

8. Contact

If you have any questions about these terms or your data, please contact us at:
📧 contact@elendae.com

9. Agreement

By using our website or purchasing a service, you agree to the terms listed above.