At Elendae, every mix, master, and production service is handled with precision and creative intent. Because our work involves custom, hands-on engineering and sound design tailored to each client, all sales are final.

Once payment is received and the service process has begun, no refunds, cancellations, or chargebacks will be accepted — under any circumstances.

We value your trust and satisfaction, which is why we do offer one round of complimentary revisions to ensure the final result aligns with your vision. If further adjustments are desired, additional revisions can be purchased as an add-on service.

By purchasing from Elendae, you acknowledge and agree to this policy before placing your order.